Returns & Exchanges

Metolius Tea sources high quality ingredients, cups every batch of every blend, and holds your experience dear to our hearts. If you feel any concern about your tea, however big or small, we want to hear from you. We rejoice in the opportunity to connect with you and improve our tea game. 

Please contact us within 30 days of your order date. Keep in mind that we evaluate return and exchange requests on a case by case basis. If there is a true quality issue, we will honor an exchange. If the issue is related to personal tastes and preferences, we may not be able to honor the return or exchange in every case.
Please expect some seasonal variance in the flavor profiles of tea.